Privacy Policy

Privacy is your trust upon us in which we lay our foundation. It’s a legal duty and contractual convenient to safeguard your personal information regarding collection, usage and protection. This privacy policies may include what is collected, how it is done and mainly its purpose. Moreover, our safety measure to protect your valuable information under laws are our obligation

1. What Data We Collect

We shall collect the following personal and transactional data:

Name, contact number, email address
Billing and shipping address
Payment details (processed via secure third-party gateways)
Login/account credentials (encrypted)
IP address, browser, device information
Purchase history and product preferences
Cookies and site usage behavior

2. Why We Collect Your Data

Collected date serves the following lawful purposes:

1. To process and deliver your orders
2. To verify your identity during sign-up/login
3. To send service-related notifications and order updates
4. To provide customer support
5. To comply with taxation and business laws
6. To improve our services and personalize your experience
7. With your consent, to send promotional offers and newsletters

3. How We Use and Share Data

We do not sell or rent your personal information to third parties. Your data may be shared with:

1. Payment gateways (e.g., eSewa, Khalti, etc.) for secure processing
2. Government agencies (only when legally required)
3. Internal teams (strictly bound by confidentiality agreements)

4. Cookies and Tracking

We use cookies to:

Maintain login sessions
Remember cart items and preferences
Track site performance and analytics
Deliver relevant product suggestions and ads

You can manage cookie preferences via your browser settings. Essential cookies are required for the platform to function.

5. Data Retention

We retain personal data:

For as long as your account is active
For a minimum of 6 years for transaction records (as per e-commerce law)
Until the purpose for which it was collected is fulfilled.

You can request deletion of your account and associated data at any time, subject to legal exceptions

6. Data Security Measures

We implement the following security safeguards:

SSL encryption on all data transfers
Encrypted storage of sensitive credentials
Two-factor authentication (where applicable)
Restricted internal access to user data
Regular system audits to prevent cyber threats

7. User Rights

Under Nepalese law, you have the right to:

Access and review your personal data
Request correction or deletion of inaccurate or outdated data
Withdraw consent for data processing
Object to promotional emails or communication
Lodge a complaint with the relevant authority (e.g., Privacy Commission or Department of Commerce)

8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in law or our business practices. Any updates will be notified on our website, and your continued use of the platform implies acceptance.

9. Jurisdiction & Enforcement

This Privacy Policy shall be governed by and construed in accordance with the laws of Nepal. Any dispute arising shall be resolved under the appropriate legal jurisdiction as per Nepalese civil and consumer laws.

10 . Legal Basis

This policy is governed by and adheres to:

The E-Commerce Act, 2080 (2023)
The Consumer Protection Act, 2075 (2018)
Muluki Devani (Civil) Code, 2074 (2017
The Individual Privacy Act, 2075
Payment and Settlement Bylaw, 2015
Information Technology Policy of NTA, 2080 (2023)
Cyber Security Byelaw, 2077 (2020)
Electronic Transation Act, 2063 (2008)
Other prevailing e-commerce and digital transaction laws in Nepal

11. Contact Information

For any questions or concerns about these Terms, please contact us:

Email: sgbeautyshopy@gmail.com

Phone: +977 9709146510

Address: Bharatpur, Chitwan

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